Our story

We bring deep experience as operators

Alaina Flowers, Founder of Fresh Eyes, spent over a decade building infrastructure inside of social impact organizations—building systems and organizations from scratch, stabilizing organizations, and making things work with constrained resources.

She has designed companies and non-profit organizations for scale, built operational infrastructure from the ground up, and stabilized organizational crises when survival was on the line.

Now she brings that operator experience to mission-driven organizations as an external partner. Her approach combines service design methodology with hard-won operational expertise.

Most consultants have spent their careers analyzing organizations from the outside. They’re excellent at pattern recognition and delivering frameworks, but they’ve never had to live with the consequences of their recommendations.

As operators, we’ve designed systems, implemented them, iterated when they didn’t work, and managed them at scale. We know first-hand what it's like to scale with limited resources, navigate competing stakeholder demands, and design systems that need to work immediately. We know the difference between theory and what actually works when your team is stretched thin, you’re managing competing priorities, resources are limited, and every decision matters.

We don’t just recommend changes; we help you and your team build the capability to execute them.

This means we design solutions that are practical. We understand implementation challenges because we’ve lived them. And we know how to build your team’s capability because we’ve had to build our own.

FOUNDER | MBA

Hi, I’m Alaina Flowers

I started my career by founding Detroit Tech Tutoring—a free peer tutoring nonprofit that created jobs for students at my high school and provided academic support to those who needed it— while I was a student there. I was the visionary who conceptualized and designed the service, raised the funds, launched, and led the organization.

I’ve also spent more than a decade as the problem-solver inside mission-driven organizations, translating others’ visions into execution and transforming organizations.

I have:

Scaled an organization 10x
Stabilized organizations in crisis
Been a founder
Been a board member
Been the first executive hire
Been the first employee
Led strategy, operations, service, programs, and revenue functions and teams in organizations
Worked with organizations focused on climate, economic mobility, education, housing, human connection, and philanthropy

I’ve worked with organizations such as:

LEADERSHIP COACHING | PsyD, MBA

Hi, I’m Dr. Obi Amachi

I help leaders grow their effectiveness during moments of organizational change.

Senior executives seek me out when they need to navigate complex challenges—building stronger teams, developing new capabilities, or shifting organizational culture. I work at the intersection of data and human insight, bringing clarity to issues that feel intangible and helping leaders make decisions that stick.

My approach centers on asking the right questions. Through coaching and strategic advising, I help leaders examine what's actually holding them back—whether that's building resilience, managing ego, or developing new habits. I've guided executives across sectors to create more inclusive systems and translate strategic goals into operational reality.

What drives my work is curiosity paired with empathy—helping leaders honestly assess their own growth edges and build cultures that support sustainable change.

I have:

Served as an executive team member, developing and executing strategy
Led client services, research, and data functions and teams within organizations
Transformed service delivery lines for greater efficacy and efficiency
Developed and conducted professional development for C-suite leaders and teams
Worked with organizations focused on health and wellness, human connection and development, climate, and philanthropy

I’ve worked with organizations such as:

OPERATIONS

Hi, I’m Leti Bocanegra

Rooted in a strong work ethic forged as a migrant farmworker, I am a highly accomplished operations leader with 20+ years of experience in mission-driven organizations focused on arts & culture, community development, and education.

At the places I’ve worked, I’ve been known as the person people trust when they want things done, and they want them done well.

I have:

Been an Executive Director
Managed multi-million dollar budgets
Led community engagement for organizations
Managed multi-site workplace operations, including security and facilities
Led human resources, team development, purchasing, and vendor management
Managed teams across a wide range of disciplines

I’ve worked with organizations such as:

We operate as a lean team, bringing in specialists as needed.

This approach ensures you get the right capabilities for your specific challenges without paying for overhead you don't need. If you already have specialists that you love (e.g., team members, contractors, agencies), it is likely that we’ll be able to collaborate with them. If you don’t, you might not need any just yet. But if you do, we work with a trusted network of specialists who we engage on an as-needed basis in areas including: